TERMS OF USE
Last updated: 19 June, 2026
Please read these terms and conditions carefully before using Our Service.
Acknowledgment
These are the Terms of Use governing the use of this Service and the agreement that operates between You and the Company. These Terms of Use set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Use. These Terms of Use apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms of Use, the End User License Agreement and the Privacy Policy. If You disagree with any part of these Terms of Use then You may not access the Service. Before accessing or using the Service, including browsing any Company website, you must agree to these Terms of Use. A guest account may be created for you for the use of the Service and you may also be required to register an account on the Service (collectively "Account"). These Accounts include, for example, game Accounts and Your e-mail ID. To create an Account, You must be over the age of 18 or subject to laws and regulations of Your country, if You are not over the age of 18, You represent that Your use of the Service is with the consent of Your legal guardian. Any access to the Service by a minor under the age of 13 (thirteen) is strictly prohibited and will be deemed to be a violation of these Terms. You may not create an Account or use the Service on behalf of any other person or legal entity for a commercial purpose.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
The Company may provide updates, patches and other modifications to the Service that must be installed by you to continue to use the Service properly or at all. Company may update, patch or modify the Service remotely and access the Service residing on your machine for such purpose, and you hereby grant to Company the right to deploy and apply such patches, updates and modifications. All provisions of these Terms that refer to the Service shall also include all such patches, updates and modifications.
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms of Use:
“Application” means the respective software program provided by the Company downloaded by You on any compatible Device from an Application Store.
“Application Store” means the digital distribution service operated and developed by Google LLC. (Google Play Store) and/or Apple Inc. (Apple Store) from which the Application has been downloaded.
“Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Loco Streaming Ltd, a company incorporated in Cyprus and having its registered office at Georgiou Christoforou, 8, 1st Floor, Flat/Office 11, Strovolos, 2012, Nicosia, Cyprus.
“Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
“Service” refers to the Application.
“Terms of Use” (also referred as "Terms") mean these Terms of Use that form an agreement between You and the Company regarding the use of the Service.
“You” means the individual accessing or using the Service.
Use of Service
Using the Service
Your right to use the Service:
Subject to Your agreement and continuing compliance with these Terms of Use and any other relevant policies, You have a personal, non-exclusive, non-transferable, non-sublicensable, revocable license and limited right to access and use the Service for Your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
The following restrictions apply to the use of the Service:
Use Limitations:
Any use of the Service in violation of these Use Limitations is strictly prohibited, can result in the immediate revocation of Your limited right and may subject You to liability for violations of applicable law.
You agree that You will not, under any circumstances:
User Content
Submission of User Content
"User Content" shall include any communications, chat texts, images, sounds, and all the material, data, and information that You may upload or transmit through the Service, or that other users upload or transmit.
By transmitting or submitting any User Content while using the Service, You affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in violation of any laws, contractual restrictions or other third party rights, and that You have permission from any third party whose personal information or intellectual property is comprised in the User Content; and (c) free of viruses, adware, spyware, worms or other malicious code.
You acknowledge and agree that any of Your personal information within such content will at all times be processed by the Company in accordance with its Privacy Policy.
Unless otherwise agreed to in a written agreement between You and the Company that was signed by an authorized representative of Company, by broadcasting, publishing, posting, displaying, submitting and/or uploading any User Content in connection with the Services, You grant to the Company and its sub-licensees a royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable license, without any territorial or time limitations and without requiring any approvals and/or compensations, to use, copy, modify, adapt, publish, translate, edit, dispose, create derivative works of, distribute, perform and publicly display such User Content (in whole or in part), and/or incorporate such User Content into existing or future forms of work, media or technology.
You confirm that You have at all times obtained in accordance with applicable laws, the prior written consent of each and every identifiable natural person in the User Content, if any, to use such person's name or likeness and each such person has released You from any liability that may arise in relation to such use.
Content Screening
Company assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor all User Content. Your use of the Service is at Your own risk. By using the Service, You may be exposed to User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Service. At Our discretion, Our representatives or technology may monitor and/or record Your interaction with the Service or communications (including without limitation chat text) when You are using the Service.
By entering into these Terms of Use, You hereby provide Your irrevocable consent to such monitoring and recording. You acknowledge and agree that You have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications. Company reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (including without limitation Your User Content) without notice for any reason or for no reason at any time. If at any time Company chooses, in its sole discretion, to monitor the Service, Company nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.
User Interactions
You are solely responsible for Your interactions with other users of the Service and any other parties with whom You may interact with through the Service. Company reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with Company to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting Company access to any password-protected portions of Your Account. If You have a dispute with one or more users, You release Us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
Fees and Purchase Items
Purchases
In the Service You may purchase, using available modes of payment, a limited, personal, non-transferable, non-sublicensable, revocable right to use (a) virtual currency, including but not limited to diamond stickers, all for use in the Service; (b) virtual in-game items, content or features; and (c) other goods or services (points a – c are jointly referred to as "Virtual Items"). You are only allowed to purchase Virtual Items from Us through the Service, and not in any other way.
We may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. We may also modify Virtual Items at our sole discretion, and such modifications may make Virtual Items more or less common, desirable, effective, or functional.
The purchase of any Virtual Items shall be final and non-refundable. The Company reserves the right to change the validity period of any Virtual Items, with or without notice.
To the fullest extent under applicable law, We shall have no liability to You or any third party in the event that We exercise any such rights. The transfer of Virtual Items is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, You shall not sell, purchase, redeem or otherwise transfer Virtual Items to any person or entity or attempt any of the aforesaid, including but not limited to Us, another user or any third party.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE EXCEPT WHERE REQUIRED UNDER APPLICABLE LAW.
Payment of Fees
You agree to pay all fees and applicable taxes incurred by You or anyone using an Account registered to You. We may at our sole discretion revise the pricing for the Virtual Items offered through the Service at any time. YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Certain aspects of the Service, such as subscription features for streamers may be provided for a fee or other charge. If You elect to use paid aspects of the Service, You agree to our pricing and applicable payment terms, as we may update them from time to time. The Company may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion.
You may pay using the methods available for the particular services, which may include credit card, debit card, or other modes, and You agree to the terms and conditions applicable to each payment method You choose, including any additional payment processing fees which may be applicable. By providing us with a payment method, You (i) represent that you are authorized to use the payment method that You provided and that any payment information You provide is true and accurate; and (ii) authorize us to charge You for the Service using Your provided payment method. You must promptly update all billing information to keep it current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us if Your credit card is cancelled, lost or stolen.
We accept various payment methods through third party payment processors. By using the Service which involves payment of any fees or other charges, you agree to be bound by the terms and conditions and privacy policy of such third party payment processors, which shall be made available to You prior to utilizing such services. All information that You provide in connection with a purchase or transaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of Your payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay all applicable taxes, if any, relating to any such purchases and transactions.
You agree and acknowledge that You are solely responsible for providing and maintaining accurate applicable tax information. If we believe that we are obligated to obtain tax information and You do not provide this information to us after we have requested it, we may withhold Your payments (if any) until You provide this information or otherwise satisfy us that You are not a person or entity from whom we are required to obtain tax information. Any third-party fees related to returned or cancelled payments due to a contact or payment information error or omission may be deducted from the newly issued payment. You agree to pay all applicable taxes or charges imposed by any government entity in connection with Your participation in the Service.
Free Trials
We or our third-party service providers may offer free trials to a particular service. We or our third-party service provider will automatically bill You (through Your selected payment method) upon completion of Your free trial ends or the day you start Your paid subscription starts, whichever is earlier.
Ownership
Games and Service
All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using the Company server software) are owned by the Company. We reserve all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with the Service.
Provided that the Company does not own the content, trademarks, intellectual property or other rights or property belonging to third party advertisers that may appear on the Service (including but not limited to that within banner advertisements or within a stream). All such third party content, property and rights belongs to its respective owners.
Accounts
NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF THE COMPANY.
Virtual Content
The Company owns, or has licensed, or otherwise has rights to use all of the content that appears in the Service. Notwithstanding any provision to the contrary herein, You agree that You have no right or title in or to any content that appears in the Service, including without limitation the Virtual Items, content, features, goods, services or currency appearing or originating in the Service, whether earned in a game or purchased from the Company, or any other attributes associated with an Account or stored on the Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit. You agree and understand that you shall be bound by the terms and conditions and privacy policy of such third-party web sites / services.
Termination and Suspension
WITHOUT LIMITING ANY OTHER REMEDIES, WE MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR PORTIONS THEREOF WITH OR WITHOUT NOTICE TO YOU (i) IF YOU ARE, OR WE SUSPECT THAT YOU ARE, FAILING TO COMPLY WITH THESE TERMS OF USE; OR (ii) FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICE AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED VIRTUAL ITEMS AND PURCHASED VIRTUAL ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND WE ARE UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS. WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.
WE RESERVE THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 6 (SIX) MONTHS. UPON TERMINATION, YOUR RIGHT TO USE THE SERVICE WILL CEASE IMMEDIATELY.
We reserve the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point Your right to use the Service or a part thereof will be automatically terminated. In such event, We shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service. Termination of Your Account can include disabling Your access to the Service or any part thereof including any content You submitted, or others submitted. You may terminate Your Account at any time and for any reason.
Limitation of Liability and Indemnity
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be to discontinue the use of the Service. In any event, the liability of the Company for any and all claims relating to the Service shall not exceed the total payments that may have been made by You in the past 1 (one) month immediately preceding the event giving rise to the dispute.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, Use content, content or advertisements, links or other data shared or displayed by streamers, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
You agree that You will indemnify, defend and hold harmless the Company, its partners, Affiliates, contractors, licensors, officers, directors, employees, and will defend, protect, indemnify and hold harmless to Company from any claims, lawsuits, damages, losses, liabilities and expenses (including reasonable legal and attorneys' fees) arising directly or indirectly out of or in conjunction with Your acts or omissions including use, or misuse of the Service and breach by You of these Terms. Company reserves the right to assume exclusive defense and control over all matters subject to indemnification by users.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, be available without interruption(s), achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Additionally, the Service may not be available depending on geographical location.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components
It is expressly clarified that the Company is not responsible for: (a) any action of a telecommunications provider to cease or fail to provide the telecommunication service; (b) any unavoidable reasons that caused Service failure, such as maintenance, replacement, regular inspection, construction, etc. save in respect of intentional or material negligence of the Company; (c) any problems caused by Your Device or problems related to the network environment; (d) the information, data, facts, reliability, accuracy, etc. posted or transmitted by Your or a third party in the Service or on the official website of the Company; (e) Your interactions with other users and/or third parties when using the Service; (f) anything which is the responsibility of a third party (unless they are under the direction and control of the Company); (g) when Your fail to receive the results You expect of the Virtual Items and the Company is not responsible for any loss involved when making selections or using the Service; (h) loss of the Virtual Items; or (i) circumstances in which the Company limits the use of Service in accordance with the relevant laws and/or government policies.
The provider of services is Loco Streaming Ltd. If You are a California resident, in accordance with Cal. Civ. Code §1789.3, You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
Governing Law
The Terms shall be governed in accordance with the laws of England and Wales.
Dispute Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company at the email address provided below. In the event the same is not amicably resolved within 90 (ninety) days, any such dispute, controversy, or claim arising out of or relating to this Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be finally settled under the Rules of Arbitration (the "Rules") of the International Chamber of Commerce ("ICC") by a sole arbitrator in accordance with the Rules. The arbitration shall be conducted at Nicosia, Cyprus and the language of the arbitration shall be English. The award rendered by the sole arbitrator shall be final and binding on the parties. If Your Country of Residence is the United States, this Section (Dispute Resolution) shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms.
Miscellaneous
Commercialization of User Content
From time to time, the Company may make available certain platform content and tools as part of the Service that allow certain users who meet eligibility criteria to commercialize their activity / User Content. The Company retains the exclusive right to commercialize such User Content, and reserves the right to withhold any commercialization payments at its sole discretion in the event of a violation of these Terms or applicable policies. The Company reserves the right to add, remove, amend, or update any such platform content or tools at its sole discretion, and Your use and the availability of any such content or tools will be governed by these Terms and any applicable policies.
Entire Agreement
These Terms, along with the Privacy Policy, the End User License Agreement and any communications from the Company to You from time to time, constitutes the entire agreement and understanding between You and the Company and supersedes any other agreement, document or understanding. In the event of any inconsistency between these Terms and End User License Agreement, the Terms of Use shall prevail to the extent of such inconsistency.
Severability
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of the Terms shall continue to be in full force and effect.
Notices
All notices and communications from You to the Company in relation to the Service (including those termination of any of the Service etc.) shall be in writing. Notice shall be deemed to have been served 48 (forty eight) hours after it has been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by email, it comes to the knowledge of the sending party, that the email address is invalid.
Equitable Remedies
Without prejudice to any other rights or remedies that Company may have, You acknowledge and agree that compensation by way of damages alone would not be an adequate remedy for any breach of these Terms by You, because Company would suffer irreparable losses if You breach these Terms. Accordingly, You agree that Company shall be entitled to the remedies of an injunction, specific performance or any other equitable remedy, in addition to any other remedies available to it under the applicable law. For the avoidance of doubt, Company shall be entitled to an injunction, specific performance or any other equitable remedy without bond, other security or proof of losses.
Assignment
The Company may assign or delegate these Terms, EULA and/or the Privacy Policy, in whole or in part, to any person or entity at any time with or without Your consent. You may not assign or delegate any rights or obligations under the Terms, EULA and/or Privacy Policy without Company's prior written consent, and any unauthorized assignment and delegation by You is ineffective.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms of Use
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If You have any questions about these Terms of Use, You can contact us by email at: publishing_legal@loco.gg.